CloudSat DPC
  • Quicklooks
  • Orders
    New Order Cart & Past Orders FTP Access FAQs
  • Data Products
    Overview
    Level 1B
    1B-CPR
    Level 2B
    2B-CLDCLASS 2B-CLDCLASS-LIDAR 2B-CWC-RO 2B-CWC-RVOD 2B-FLXHR 2B-FLXHR-LIDAR 2B-GEOPROF 2B-GEOPROF-LIDAR 2B-TAU 2B-TB94
    Level 2C
    2C-ICE 2C-PRECIP-COLUMN 2C-RAIN-PROFILE 2C-SNOW-PROFILE
    Level 2D
    2D-CLOUDSAT-POES 2D-CLOUDSAT-TRMM
    Level AUX
    CRYOSPHERE-AUX ECMWF-AUX MOD06-1KM-AUX MOD06-5KM-AUX MODIS-AUX OCO2CLD-LIDAR-AUX
    Level 3
    3F-RMCP / 3S-RMCP
  • Community Products
    Arctic Observation and Reanalysis Integrated System CloudSat Reflectivity Product CloudSat Tropical Cyclone Product (2D-TC) CloudSat-TRMM and CloudSat-GPM Coincidence Dataset CloudSat/CALIPSO Cloud Cover CloudSat/CALIPSO Cloud Fraction PCFLOS Product Year of Tropical Convection (YOTC)
  • Resources
    CloudSat/CALIPSO Distance Footprints Software Tools Orbital Elements (TLEs)
  • Publications
  • Contact
  • Questions?
    Start Here

Order FAQs

Why do I get "permission denied" when trying to access my completed order via a web browser?

Some users have reported this issue when using the Safari browser - try using Chrome or Firefox instead. They will prompt your for your username and password.

I am getting a "421 Error" when I connect to the FTP server. What can I do to solve this problem?

You will need to set your FTP connection to passive. We are running new software, which is causing the need to use passive. On some devices this just involves running the "epsv" command after logging in, before listing or retrieving files.


© 2022, CloudSat DPC